You can admit it, you need help with Yelp. To many dealers, Yelp is a 4-letter word. The popular review site gives dissatisfied customers a chance to blast your dealership on a public forum. Once a review has been posted, there is very little you can do to take it down, aside from contacting the ...

If you missed the Webdoc at Digital Dealer you do not want to miss this Webinar. There is no such thing as a dead lead. Your next best customer is sitting in your CRM and you are not properly marketing to them. 48% of Car Buyers spend 1-3 months shopping before making a purchase. 83% ...

Once a negative review has been published there is very little a business can do to have it taken down. Consumer reviews are trusted 12 times more than brand generated content, so how can you keep the conversation positive? Learn the strategies for keeping bad reviews off of the review sites in this powerful webinar. ...

Your next best customer is sitting in your CRM. By mining this data, you can reactivate dormant leads into hot prospects. Learn how to apply proper database cleaning techniques to your existing data, formulate an effective email marketing plan to be used in your dealership, and identify and explain the current issues with your mass ...

90% of car buyers start looking for a vehicle online before ever setting foot inside your dealership. Online reviews will make or break a sale before it even starts. Learn how to ask for the review, how to get the review and how to improve your online reputation. Our special guest Susan Givens, Publisher of ...