Your online reputation is a reflection of your dealership. A few negative reviews can influence a prospective customer before they ever step foot inside your dealership and even drive them to another dealership. What do the review sites say about you? 70% of RV Buyers report being influenced by car review sites. They trust online reviews like word of mouth recommendations. Some people want to burn a dealership with a negative review no matter what happened. It is important to keep reviews coming in to balance these bad reviews with good reviews. By asking for reviews you are gaining more positive reviews and getting constructive feedback to improve your dealership.
â?¢ Claiming and correcting your review site listings
â?¢ How to generate more positive reviews
â?¢ How to respond to negative reviews