72% of consumers will take action after reading a positive review. It takes approximately 18 positive reviews to outweigh 1 negative review. So what's the secret? Learn how to improve ...

If someone hasn't been in your dealership in over a year, they're not coming back. Right? Wrong! Learn how to bring back customers that haven't been to your dealership in ...

Once a negative review has been published there is very little a business can do to have it taken down. Consumer reviews are trusted 12 times more than brand generated ...

Car buyers typically spend 1-3 months shopping before making their final purchase. If you aren't following up with your leads, they are buying from your competition, but it is impossible ...

You may not be paying attention to your online reputation but your prospects are! Consumers are going online to read online reviews about everything from products to restaurants to car ...

By mining and cleaning your existing data to develop a database you can formulate a service email marketing plan to re-engage your leads, convert prospects into customers, and generate more ...

You can admit it, you need help with Yelp. To many dealers, Yelp is a 4-letter word. The popular review site gives dissatisfied customers a chance to blast your dealership ...

If you missed the Webdoc at Digital Dealer you do not want to miss this Webinar. There is no such thing as a dead lead. Your next best customer is ...

Once a negative review has been published there is very little a business can do to have it taken down. Consumer reviews are trusted 12 times more than brand generated ...

Your next best customer is sitting in your CRM. By mining this data, you can reactivate dormant leads into hot prospects. Learn how to apply proper database cleaning techniques to ...